Privacy Policy 

Data Protection and Privacy Commitment 

Strongpet is implementing the necessary technical and organizational measures to comply with applicable EU and national legal standards regarding data protection, privacy, and information security, particularly those contained in the General Data Protection Regulation.

Responsible for the Processing of Personal Data 

Strongpet is the entity responsible for processing all personal data provided to it for the provision of services requested by the data subject or their legal representative.

Collection and Processing of Personal Data

Personal data collected by Strongpet is processed electronically whenever possible, ensuring protection, privacy, and security in accordance with current legislation. 

Data storage period 

Os dados pessoais serão objeto de conservação pelo período necessário para as finalidades que motivaram a sua recolha ou o seu posterior tratamento, tendo em vista garantir o cumprimento de todas as normas jurídicas aplicáveis em matéria de arquivo. 

Recipients and those responsible for personal data 

In order to comply with current legislation and within the scope of our service, it is necessary to use third parties and, therefore, it is necessary to transmit some personal data. 

• For our billing system, we provide the following personal data: name, billing address, tax identification number (NIF), download location, and email address. 

• We provide the following personal data to the transport company: name, delivery address, telephone number, email. 

Personal data security

Strongpet is responsible for storing, processing, and preserving your data in accordance with its terms and conditions, privacy policy, and the client/user's wishes. 


Strongpet's registered office is located at Rua do Outeiro, nº13, 3510-863 Viseu.

To contact us, you can choose one of the following communication channels: 

• By letter addressed to the address indicated above; 

• By email to info@strongpet.pt; 

• By phone, calling +351 930 496 409. 

In the event that data subjects wish to report any personal data breach that accidentally or unlawfully results in the destruction, loss, alteration, unauthorized disclosure of, or access to, personal data transmitted, stored or otherwise processed, they may contact the Data Protection Officer in accordance with the instructions and contact details described above.

Final provisions 

By creating an electronic order on the Strongpet website, the customer confirms that they are informed about all the conditions of personal data protection and accepts them to the extent possible; Strongpet may, at any time, make changes that are considered appropriate to this Data Protection and Privacy Policy, in order to guarantee its updating, development and continuous improvement, with these changes being duly announced publicly on the strongpet.pt website, in order to guarantee transparency and information.